Shipping policy

DOMESTIC SHIPPING:

We currently ship using the United States Postal Service (USPS). All shipments come with tracking and you can expect to receive tracking information via email within 1-2 business days of shipment. Please note, shipping does not start until after our order processing time.

Once your order has been shipped, The Reverb Campaign accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving), The Reverb Campaign is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was shipped. Unfortunately, we are not able to give any refunds or resend orders in these circumstances.

Typically, orders will ship out within 3-5 business days of ordering and will be shipped using standard service. Once shipped, orders are generally received within 2-3 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, The Reverb Campaign cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.

INTERNATIONAL SHIPPING:

All international orders are shipped through USPS. Import duties, taxes, and charges required to release your order from customs upon arrival are not included in the item price or shipping cost. These charges are the buyer’s responsibility and will not be refunded or reimbursed by The Reverb Campaign.